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Contact Us

Please get in touch with any questions you have! 

Our live chat support is available 9AM-5PM AEST. 

Alternatively, please send us a message to and we'll get back to you within 24~48 hours on Monday-Friday.

*PLEASE NOTE that all personalised jewellery takes 4-7 business days to custom-make. We will ship it out straight away after our jewellery production team has finished with your order. We appreciate your patience :) 


We also have a handy Shipping Guide which might help to answer any questions relating to the shipping of your order.


For all influencer and content creator opportunities, please email